Terms of Service

Terms of Service

Last Updated: February 4, 2026

Overview

Welcome to Xyvolashop! The terms “we”, “us” and “our” refer to Xyvolashop. Xyvolashop operates this store and website, including all related information, content, features, tools, products and services (the “Services”). Xyvolashop is powered by Shopify, which enables us to provide the Services to you.

By visiting or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.

1. Access and Account

To use our Services, you may be required to provide accurate account and order information. You are responsible for maintaining the security of your account.

2. Our Products

We strive to accurately represent our products. However, slight variations may occur due to device display differences. All descriptions are subject to change without notice.

3. Orders

We reserve the right to accept or decline any order at our discretion. Your order is not confirmed until payment is processed and accepted.

4. Prices and Billing

Prices may change without notice. You agree to provide accurate billing and payment information.

5. Shipping and Delivery

Delivery times are estimates only. We are not responsible for delays caused by carriers or customs.

6. Intellectual Property

All content, branding, and materials are owned by Xyvolashop or its licensors. Unauthorized use is strictly prohibited.

7. Optional Tools

We may provide third-party tools “as is” without warranties. Use of these tools is at your own risk.

8. Third-Party Links

We are not responsible for third-party websites or services.

9. Relationship with Shopify

Xyvolashop is powered by Shopify, but all purchases are made directly with Xyvolashop. Shopify is not responsible for transactions between you and our store.

10. Privacy Policy

Your use of our Services is also governed by our Privacy Policy.

11. Feedback

Any feedback you provide may be used by us for commercial purposes without compensation.

12. Errors and Omissions

We reserve the right to correct errors or update information at any time.

13. Prohibited Uses

You may not use our Services for unlawful or harmful purposes.

14. Termination

We may terminate or suspend access to our Services at any time without notice.

15. Disclaimer of Warranties

All services and products are provided “as is” without warranties of any kind.

16. Limitation of Liability

We are not liable for any indirect or consequential damages arising from use of our Services.

17. Indemnification

You agree to indemnify and hold harmless Xyvolashop and its affiliates from any claims.

18. Severability

If any provision is found unenforceable, the remaining provisions remain valid.

19. Governing Law

These Terms are governed by the laws of Hong Kong SAR.

20. Contact Information

Company Name: Hong Kong Zheng Pei Pei International Limited

Address:
FLAT/RM 2101B 21/F TOWER 2
HONG KONG CITY
33 CANTON ROAD
TSIM SHA TSUI KL

Email: support@xyvolashop.com